089 885 117 English support from Monday to Friday: 9:00 AM - 5:00 PM (except national holidays) Shopping Cart

What happens if I am not at home when the package is delivered?

In the event that you are not at home during the first delivery attempt by UPS and your parcel does not fit in the mailbox, your parcel will be delivered to your neighbours or if possible to a UPS Access Point near you. If the above options are not possible, your parcel will be delivered to you on the next business day. In your mailbox you will receive an Info Notice, indicating where your parcel was delivered or when it will be offered to you again.

Har du flere spørgsmål? Send en anmodning