Together with your order you will receive a return form. Please indicate in the table above which products you would like to return and please indicate the reason of returning.
Send an e-mail to our customer support service with subject line: ‘Free return shipment <order number>’. You will receive a free return label. Print this label and attach it to your parcel. Please return your parcel to the address on the free return label within the set return period of 100 days.
You can hand over your return shipment at every DHL Parcel service point.
Would you like to receive a new product? Please order the new product through our web shop.