Together with your order you have received a return form. Please indicate in the table which products you would like to return and please indicate the reason of returning.
Then print your return label by clicking here. You can log in via your personal account, you can use your order number and email address if you don’t have an account.
Once you are logged in you can scroll down the page where you can click on the button "download return label". Print this label and attach it to your parcel.
Please return your parcel to the address on the free return label within the set return period of 100 days.
You can drop your return shipment at every DHL Parcel service point.
Would you like to receive a new product? Please order the new product through our web shop.